Delivery & Returns For Goods Bought Online From This Website

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UK Delivery

We provide complimentary UK deliveries

We will deliver goods in stock within 7 working days (usually 2-3) by Royal Mail Special Delivery. Please allow extra time on weekends, Bank Holidays and during our busy Christmas and Easter periods

If a ring needs to be sized or altered or engraved we will contact you with a revised delivery time within 24 hours of ordering

If a product is made to order then we will advise on delivery time within 24 hours of ordering

Please contact us for International Delivery information

Orders may be subject to security checks, which can cause delays in the processing of orders. We may need to contact you to carry out these security checks, if we are unable to reach you using the contact details provided it will delay the dispatch of your order

Returns Policy For Goods Bought Online From This Website

Please note that we cannot offer a refund or exchange on bespoke, special order items or pieces which have been engraved at your request

Earrings cannot be returned for a refund or a credit note due to Health and Safety reasons, this does not affect your statutory rights.

Please call us on +44 (0)1908 397711 stating the reason for your return and we will be happy to arrange an exchange or full refund if you return your item within 14 days. Please note the cost of the return is to be paid for by the customer and is sent at the customers risk, items must be returned in their original Woolfe Jewellery box

Terms & Conditions